Exciting results from our latest clinical study. Read our article to get all the details.

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Shipping Policy

Where do we ship?

We currently ship to the United States, Canada, Switzerland and the UK. Sign up to our newsletter for updates on new shipping locations.

How long does it take?

Shipping times vary but here’s how long it typically takes to receive Timeline orders per country:

  • US: 3-10 business days
  • Canada: 3-10 business days
  • Switzerland: 3-10 business days
  • UK: 3-10 business days
  • Other countries: We’re working hard to open up shipping to the rest of the world. In the meantime, you can explore freight forwarder options from the US such as www.myus.com.

How much does it cost?

US shipping

We offer free shipping to US addresses.

International shipping

All other international orders are subject to shipping cost along with landed cost associated with the destination country. A total landed cost includes the calculation of duties, taxes, and other export or import fees. Taxes and duties alone typically do not constitute the total for a landed cost calculation. Other fees could be applied to the import cost from shipping carriers, brokers, customs, or other government agencies. We charge these fees when you place your order so you do not have to pay them when your order is delivered to you.

Can I track my order?

You can track your shipments of Timeline products by logging into your account. Once logged in, go to the Shipments section and click "Track" on the right-hand side. Alternatively, you can contact our team at care@timelinenutrition.com or call us on +1 888-631-3359.

Can I change my shipping address?

One-time purchase

Once your order has been placed, we can't make any changes to it. If you made a mistake, contact our Customer Care team at care@timelinenutrition.com or call us on +1 888-631-3359.

Subscription

If you have a subscription with us, write to us at care@timelinenutrition.com or call us on +1 888-631-3359 with the order number and the new shipping address.

What if I didn’t receive my package?

If your package has not arrived as planned, please contact our Customer Care team at care@timelinenutrition.com or call us on +1 888-631-3359.

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Products

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. * 500mg Mitopure™ have been shown to (1) induce gene expression related to mitochondria function and metabolism and (2) increase the strength of the hamstring leg muscle in measures of knee extension and flexion in overweight 40-65 year olds. Data from two randomized double-blind placebo-controlled human clinical trials. ** 500mg Mitopure™ have been shown to deliver at least 6 times higher Urolithin A plasma levels over 24 hours (area under the curve) than 8 ounces (240ml) of pomegranate juice in a randomized human clinical trial.